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PayTech Trust
Chantilly, VA | Part Time | Full Time
$42k-53k (estimate)
11 Months Ago
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Service Specialties Inc.
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The Bowen Group Inc.
Chantilly, VA | Full Time
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Ted Britt Ford Lincoln
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Call Center Representative
PayTech Trust Chantilly, VA
$42k-53k (estimate)
Part Time | Full Time 11 Months Ago
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PayTech Trust is Hiring a Call Center Representative Near Chantilly, VA

About us

PayTech Trust is an innovative payment processing company in Chantilly, VA. We are professional, progressive and our goal is to create loyal customers by providing outstanding service. We are committed to our core company values and maintaining superior customer service.

Our work environment includes:

  • A Phenomenal Company Culture
  • Outstanding leadership
  • Modern office setting
  • Growth opportunities
  • and more!

We are seeking Call Center Representatives to join our team. The successful candidates will be responsible for providing excellent customer service, making outbound calls and scheduling appointments for our field team. The ideal candidates should have at least 1 year of outbound calling experience, excellent communication skills, be able to multitask, and have a strong knowledge of customer service best practices.

Responsibilities:

  • Make outbound calls to schedule client appointments
  • Provide excellent customer service to customers via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Maintain a professional attitude and demeanor at all times.
  • Listen to customer needs and provide appropriate solutions.
  • Manage customer accounts and update records as needed.
  • Follow up with customers to ensure satisfaction.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 20 – 37.5 per week

Benefits:

  • Flexible schedule

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

People with a criminal record are encouraged to apply

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

SALARY

$42k-53k (estimate)

POST DATE

05/25/2023

EXPIRATION DATE

07/20/2024

The job skills required for Call Center Representative include Customer Service, Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College